Year41 OS

Year41 OS Privacy Policy

Last updated: November 13, 2026

This Privacy Policy explains how Kelly Anderson LLC, operating as Year41 ("Year41," "we" or "us"), collects, uses and protects personal information through Year41 OS, the app at app.year41.com, and our website at year41.com (together, the "Service"). It should be read together with the Year41 Terms of Service (the "Terms"). Capitalized terms not defined here have the meaning given in the Terms.

1. Two Kinds Of Information

  • Information about our customers and visitors. This policy covers personal information about the people who visit our website, ask about pricing, sign up, and use Year41 OS, such as account owners and Authorized Users. For this information, Year41 decides how it is used.
  • Customer Data. Businesses put their own information into Year41 OS, including, but not limited to, their contacts, customers, emails, files, financial records and workers' information. We process Customer Data on behalf of the business that owns it, only to provide the Service, as described in the Terms. That business decides how it is used. If your information is in a Year41 OS customer's account (for example, you are one of their contacts), please contact that business about it. We will help them respond.

2. Information We Collect

Information you give us.

  • When you ask for pricing or sign up: your name, email address, phone number, business name, type of business, the plan you are interested in and, if you share it, your website and what you would like help with.
  • Your agreement to receive emails from us about Year41 OS, with the date you gave it.
  • Account details: your sign-in email, your password (stored only in protected, hashed form by our sign-in provider), and, if you choose text-message codes for two-step sign-in, your phone number.
  • Billing details for your Year41 subscription: payments are handled by Stripe. We receive a customer reference, the plan and amounts, and the status of payments. We do not receive or store your full card or bank account numbers.
  • Feedback, support requests, survey answers and anything else you send us, including whether you allowed us to share your feedback publicly.
  • What you and your team ask Year41 OS and what it produces, such as chat conversations, drafts, research and workflow results, which are stored in your account as Customer Data.

Information from services you connect. When you connect an outside service, we receive the information that connection allows, as you authorize, including:

  • Google: Gmail message content and details such as sender, recipients, subject and date, and Google Calendar events, including their attendees (see Section 5).
  • Banks, through Plaid: account names, types and the last four digits of account numbers, balances and transactions. Bank connections are read-only, and we do not receive full bank account numbers.
  • Stores, such as Shopify: orders, customers and products.
  • Phone and texting providers, such as Telnyx or Twilio: text messages and call records for the numbers you connect.
  • AI applications, such as Claude or ChatGPT: the requests they make to Year41 OS on your behalf.

The sign-in credentials for these connections are stored encrypted, either by us or by the connection provider we use (Nango).

Information collected automatically.

  • Usage information, such as sign-in times, which features are used, counts of messages, emails and workflow runs, and how much AI is used.
  • Technical information our hosting provider records, such as IP address, browser and device type, and error logs, used to keep the Service running and secure.
  • Cookies and browser storage (see Section 7).
  • If you turn on notifications, the information your browser provides so we can send them.

3. How We Use Information

  • To provide, operate and maintain the Service, including setting up accounts and running the features you use.
  • To process payments, manage subscriptions, seats and top-ups, and send billing notices such as failed payments and the founding beta reminder.
  • To keep the Service and its users secure, including two-step sign-in, detecting misuse and investigating problems.
  • To provide support, including support visits that the account owner approves, as described in Section 11 of the Terms.
  • To send service messages, such as notifications you have turned on, important changes to the Service or the Terms, and replies to your requests.
  • To follow up with you by email or by phone after you ask for pricing or sign up, and to send you emails about Year41 OS, including pricing, updates and offers. You can unsubscribe at any time using the link in any of these emails.
  • To understand and improve the Service, and for research: we analyze usage information and aggregated, de-identified statistics (for example, which features, settings and connected apps businesses use) and may publish general findings. These never identify you or your business and never include the content of Customer Data or confidential business information.
  • To share feedback or testimonials publicly, only with permission (see Section 10).
  • To comply with the law and enforce the Terms.

4. AI And Your Information

Year41 OS uses AI models to draft, research, sort and answer questions. To do this, the information needed for each request, which can include Customer Data, email content and calendar details, is sent to our AI model provider, currently Anthropic, under commercial terms that do not allow it to train its models on that information. Year41 does not use Customer Data or your personal information to train AI models. AI applications you choose to connect, such as Claude or ChatGPT, are governed by their own terms and settings.

5. Google User Data

  • What we access. When an Authorized User connects a Google account, Year41 OS accesses Gmail message content and details, and Google Calendar events and attendees, for that account.
  • How we use it. Only to provide the features that person uses, including organizing and summarizing their inbox, drafting replies, sending emails they approve or that their business has set to send automatically under its approval settings (Section 14 of the Terms), and scheduling and reading calendar events.
  • Sharing. To provide those features, the relevant email or calendar content is sent to our AI model provider, currently Anthropic, under the restrictions in Section 4. It is shared with no one else except as required by law.
  • Storage and deletion. Email and calendar information Year41 OS uses is stored in the business's account. Disconnecting Google stops any new access. Information already brought in stays in the account until the business deletes it or the account closes (Section 8). You can also remove access at any time in your Google account settings.
  • Limited Use. Year41 OS's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, do not sell it, and do not use it to train AI models. People at Year41 do not read Google user data except with the specific agreement of the person it belongs to, for security purposes, to comply with the law, or in aggregated, anonymized form for internal operations. An account owner's approval of a support visit does not by itself allow us to read another person's Google data.
  • Business transfers. Google user data is transferred in a merger, acquisition or sale of our business only with the prior consent of the people it belongs to, as Google's policy requires.

6. How We Share Information

We do not sell personal information, and we do not share it for targeted advertising. We share it only as follows:

  • Service providers that operate the Service for us, under terms that limit their use of the information, including, but not limited to: hosting (Vercel), database and sign-in (Supabase), payments (Stripe), AI models (Anthropic), connections to outside apps (Nango), email delivery (Resend and the email account you connect), bank connections (Plaid) and phone and texting providers (Telnyx or Twilio).
  • Services you connect, as you direct, such as sending an email through your Gmail account.
  • Your business's own team. Information in a Venture is visible to its Authorized Users according to the roles and permissions the business sets.
  • With your permission, such as publishing a testimonial you approved.
  • For legal reasons, such as to comply with a court order or law, or to protect the rights, safety and security of Year41, our users or others.
  • Business transfers, such as to a company formed to operate Year41, or in a merger, acquisition or sale of our business, in which case this policy continues to apply to your information. Google user data is transferred only as described in Section 5.

7. Cookies And Browser Storage

We do not use advertising cookies, third-party tracking or analytics cookies, and our emails do not track when they are opened. We use the following, each only for the purpose listed:

  • Signing in (needed for the Service): keeps you signed in until you sign out or your session expires.
  • Your business (needed for the Service): remembers which business you are working in, for up to one year.
  • Returning visitor: lets year41.com open the app for people who already have an account, for up to 400 days, and is cleared when you sign out.
  • Preferences: your display settings, time zone and how you arranged your CRM, until you change them.
  • Your pricing request: remembers the details you gave when asking for pricing, so you do not have to enter them again when you sign up, for up to 30 days.
  • Where to return: remembers the page to return to after signing in, for a few minutes.

Stripe's checkout pages, which open when you pay, may use their own cookies under Stripe's privacy policy. If you block cookies, signing in and other parts of the Service will not work.

8. How Long We Keep Information

  • While your account is open, we keep your account information and Customer Data so the Service works. If a business asks us to delete its Customer Data while the account is open, we delete it within 30 days.
  • Suspended accounts: Customer Data is kept while an account is suspended for non-payment. An account unpaid for 90 days may be closed.
  • After a Venture or account closes: access ends. The business has 30 days to request an export, after which we delete its Customer Data within a further 30 days, and deleted data is removed from backups as they cycle out within 30 days after that, as described in Section 10 of the Terms. Basic account details (names, email addresses and billing history) are kept with our billing records.
  • Records we must keep: billing and tax records are kept as long as the law requires, generally up to seven years. We may also keep information needed to resolve a dispute, enforce the Terms or investigate a security issue for as long as needed.
  • Pricing requests and sign-up details: kept until you ask us to delete them, and we review and remove old ones at least once a year.
  • Connected services: disconnecting a service stops new information from coming in. Information already brought in stays in the account until it is deleted or the account closes.
  • Technical logs: generally kept no longer than 30 days, unless needed to investigate a security issue.

9. How We Protect Information

We protect information with encryption in transit and at rest, access controls, encrypted storage of connection credentials, two-step sign-in for administrative functions and support visits that require approval. We rely on hosting and database providers that maintain independent security certifications, and we continually monitor and improve our protections. Section 18 of the Terms describes the responsibilities of Year41 and our customers for security.

10. Your Choices And Rights

  • Access, correct, export or delete. You can update most account details in the app. To request a copy of your information, a correction or deletion, email here@year41.com. We may need to confirm your identity. Requests about Customer Data are handled with the business that owns it.
  • Marketing emails. You can unsubscribe at any time using the link in any marketing email or by emailing us. We will still send service messages about your account.
  • Notifications. You can turn notifications off in your browser or device settings.
  • Connected services. You can disconnect any outside service at any time in Settings. For Google, you can also remove access in your Google account settings.
  • Feedback and testimonials. Feedback is shared publicly only if you checked "Share my feedback" when sending it, which is unchecked unless you choose it. A testimonial with your name or business name is published only after you approve its wording. If you ask us to stop sharing something, we remove it from our website and stop using it in new marketing.
  • State privacy rights. Depending on where you live, you may have additional rights, such as the right to know what personal information we have about you, to delete or correct it, and to opt out of its sale or use for targeted advertising (we do not do either). To use these rights, email here@year41.com. We respond within 45 days. We will not treat you differently for using them. If we decline a request, you may appeal by replying to our response, and if you are not satisfied with the result, you may contact your state's attorney general.

11. Children

The Service is for businesses. People under 18 may not create a Year41 OS account, and we do not knowingly collect personal information from children for our own purposes. Businesses may not put personal information about children under 13 into the Service, as the Terms state. If you believe a child has created an account or that a child's information is in the Service, please contact us and we will delete it.

12. Where Information Is Processed

Year41 is based in the United States. Our database and app hosting are in the United States. Some of our service providers, including our AI model provider, may process information in other countries to provide their services, under the same restrictions described in this policy.

13. Changes To This Policy

We may update this policy as the Service changes. We will notify account owners of material changes by email or in the app before they take effect, and the date at the top shows when it was last updated.

14. Contact

Kelly Anderson LLC, operating as Year41
200 Village Center Dr., PO Box 6273
Freehold, NJ 07728
here@year41.com