Year41 OS

Year41 OS Terms Of Service

Last updated: November 14, 2026

These Terms of Service (the "Terms") form a binding agreement between Kelly Anderson LLC, operating as Year41 ("Year41"), and the business that creates an account for Year41 OS, whether a company or an individual doing business as a sole proprietor (the "Customer"). By creating an account, accepting these Terms in the application or using the Service, the Customer agrees to these Terms and to the Year41 Privacy Policy.

1. Definitions

  • "Service" means Year41 OS, the related websites and applications, and any features Year41 makes available through them.
  • "Venture" means each business the Customer sets up in the Service. Each Venture has its own Plan.
  • "Authorized User" means each individual the Customer invites to or permits to use a Venture, including the Customer's owners, employees and contractors.
  • "Plan" means the subscription selected for a Venture, including its monthly price, included seats, included workflows and included AI use.
  • "Customer Data" means the business information, contacts, files, financial records and other content the Customer or its Authorized Users put into or connect to the Service.
  • "Third-Party Service" means any outside product or service the Customer chooses to connect to or use with the Service, including, but not limited to, connected apps, payment providers, bank-connection providers, phone and texting providers, and AI applications. It does not include the service providers Year41 selects to operate the Service (Section 10).

2. Acceptance And Authority

  • The individual accepting these Terms represents that they are at least 18 years old and are authorized to bind the Customer to these Terms.
  • The Customer is responsible for keeping its account information accurate and current.

3. The Service

The Service is AI software that helps run the day-to-day operations of a business, including email, outreach, a customer relationship manager ("CRM"), tasks, projects, calendars, workflows, finance tools and reports. Year41 continually improves the Service. Year41 may update the Service at any time, and features may be added, changed or removed. The AI models and providers that power the Service may also change, and results may vary as they do. If Year41 removes a substantial paid feature, it will give notice, and the Customer may cancel without further charge.

4. Accounts, Authorized Users And Security

  • Credentials. Each Authorized User must keep their login details confidential. The Customer is responsible for all activity that occurs under its account and its Authorized Users' accounts.
  • Two-step sign-in. Certain administrative functions require two-step sign-in. Each Authorized User is responsible for maintaining access to their own authenticator.
  • Roles and permissions. The Customer, through its account owner and administrators, decides who is invited to each Venture, what each Authorized User can see and do, and which contacts each Authorized User can see. The Customer is responsible for configuring these settings appropriately.
  • Removing access. Removing an Authorized User ends their access to the Venture they are removed from. Work completed by that Authorized User remains with the Customer.

5. The Customer's Business Responsibilities

The Customer is solely responsible for establishing and operating its business properly, including choosing its business structure (such as a limited liability company or corporation); obtaining any licenses, registrations, permits and insurance its business requires; and complying with the laws that apply to it, including employment, wage, tax, privacy and marketing laws. The Service is a business tool. It does not provide legal, tax, accounting, payroll, financial or business-formation advice.

6. Plans, Seats And Ventures

  • Plans per Venture. Each Venture is subscribed to its own Plan. Current Plans and prices are shown in the application and provided on the Year41 website upon request.
  • Included seats. Each Plan includes a set number of seats. A pending invitation holds a seat until it is accepted, revoked or expires.
  • Additional seats. The Customer may add seats beyond those included in its Plan at the per-seat monthly price shown in the application at the time they are added (currently $25 per seat per month). Additional seats are added to the Customer's subscription, prorated for the current billing period, and renew with it until removed. Each additional seat adds a set amount of AI use to the Venture. Removing an additional seat takes effect immediately, and any prorated credit for the rest of the billing period is applied to the Customer's next invoice.
  • Shared AI use and fair use. The AI use included in a Plan is shared by all of the Venture's Authorized Users. To keep the Venture's included AI available to everyone, Year41 may route an individual Authorized User's requests to a faster, lower-cost AI model once their use for the month is more than twice their share. An Authorized User's share is the Venture's included AI use for the month divided equally among its active Authorized Users. This applies only to Ventures with more than one Authorized User. The Service is not cut off as a result. Year41 notifies each Authorized User in the application as they near their share and when the switch takes effect, and notifies the Venture's owner and administrators as the Venture nears and reaches its included AI use.

7. Fees, Payment And Billing

  • Payment provider. Payments are processed by a third-party payment provider, currently Stripe. Year41 may change payment providers and will notify the Customer if it does. The Customer's payment method is kept on file with the payment provider so that each billing period is charged automatically. Year41 does not store full card details. The Customer may update or replace its payment method at any time in the Service under Settings, Plan & usage, Manage billing; the new payment method is used for the next charge, including any payment that has failed.
  • Billing. Subscriptions, including additional seats, are billed in advance for each billing period. By subscribing, the Customer authorizes Year41 to charge its payment method each billing period until the subscription is canceled.
  • Automatic renewal. Each subscription renews automatically at the end of each billing period until canceled. The Customer may cancel at any time before its renewal date, in the application or by email to here@year41.com. Cancellation takes effect at the end of the current billing period, and access continues until then.
  • Price changes. Year41 may change its prices. Year41 will notify the Customer by email or in the application at least 30 days in advance, and a new price applies from the Customer's first billing period after that notice period. If the Customer does not agree to a new price, it may cancel before the new price applies.
  • Discounts and special pricing. Year41 does not offer standing discounts. Any special pricing is offered only to select customers, at Year41's discretion, and must be confirmed by Year41 in writing or shown in the Customer's account. Unless stated otherwise, special pricing applies only to the Plan's monthly price and not to additional seats, extra AI use, top-ups or any other paid feature.
  • Refunds. Payments are non-refundable, including for partial billing periods, except where required by law or agreed by Year41 in writing.
  • Taxes. Prices do not include taxes. The Customer is responsible for any sales, use, value-added or similar taxes that apply to its purchases.
  • Failed payments. Year41 does not send notices for routine payments. If a payment fails, Year41 will notify the Customer by email and in the application, and the account is automatically suspended until the payment goes through. While it is suspended, Authorized Users can sign in and view the calendar, but cannot otherwise use or change the Service, and workflows and scheduled messages are paused. The payment provider will attempt the charge again, and once payment succeeds, the account resumes automatically. Customer Data is kept while the account is suspended. If the account remains unpaid for 90 days, it may be closed, and Section 10 applies.

8. AI Use, Top-Ups And Credits

  • Included AI. The AI use included in a Plan resets at the start of each billing period. Unused included AI does not carry over. The Customer's use is shown as a percentage in the application.
  • When included AI is used. When a Venture reaches its included AI use, research-intensive work pauses and chat continues on a faster model, unless the Customer has chosen to allow extra use or buys a top-up.
  • Top-ups. The Venture's owner or administrators may purchase extra AI use in top-up packs, each adding a stated share of the Plan's monthly included AI use for a one-time price shown in the application before purchase. Each purchase is a separate, one-time charge; top-ups are never bought automatically. Top-up credits are used only after the Plan's included AI use for the month is exhausted, oldest-expiring first.
  • Credit expiry. Top-up credits expire 12 months after the date of purchase.
  • No cash value. Credits have no cash value, cannot be transferred between accounts and are non-refundable, except where required by law.

9. Finance Features

  • Bank connections. The Customer may connect bank and card accounts through a third-party provider, currently Plaid. By connecting an account, the Customer authorizes that provider to access the account information needed and agrees to the provider's terms and privacy policy. Bank connections are read-only: the Service retrieves balances and transactions and cannot move, send or withdraw funds.
  • Invoices. The Customer is responsible for the accuracy of its invoices, including amounts, taxes, payment terms and recipients, and for any invoice it sends. Online payment links included on invoices are provided by Third-Party Services the Customer chooses.
  • Categories, matching and reports. The Service automatically categorizes transactions and matches payments to invoices and pay runs. These are aids for managing the business, prepared on a cash basis. They are not accounting, audit or tax services, and the Customer should confirm its records with its accountant.
  • Payroll records. The Service helps the Customer plan and record pay runs. It does not process payroll, transfer wages, withhold or remit taxes, or file payroll returns. The Customer is responsible for paying its workers correctly and on time, and for its payroll tax and reporting obligations, including any required 1099 or W-2 filings.
  • Worker balances and paycheck deductions. The Service lets the Customer record amounts owed between the Customer and the people it pays, and lets those people acknowledge repayment terms in the application. Deductions from wages are regulated by federal and state law, which may require a worker's specific written authorization, restrict the types and amounts of deductions, and prohibit reducing pay below minimum wage. The Customer is solely responsible for ensuring that any deduction it makes complies with applicable law. An acknowledgment recorded in the Service is a record of the worker's consent and does not guarantee that a deduction is lawful. The Customer should confirm its process with its accountant or legal counsel.

10. Customer Data

  • Ownership. The Customer owns its Customer Data. The Customer grants Year41 permission to store and process Customer Data solely to provide, secure and support the Service.
  • The Customer's rights to its data. The Customer represents that it has the rights and any notices or consents required to put Customer Data into the Service, including personal information about its contacts, customers and workers.
  • Service providers. To operate the Service, Customer Data is processed by providers Year41 relies on, including, but not limited to, hosting, database, payment, bank-connection and AI model providers. Year41 selects and oversees these providers, uses providers that maintain recognized security practices and whose terms limit their use of the data they process to providing their services, and remains responsible for its own obligations under these Terms when it relies on them.
  • No sale and no AI training. Year41 does not sell Customer Data and does not use it to train AI models. Year41 uses its AI model providers under commercial terms that do not allow them to train their models on Customer Data. AI applications and other Third-Party Services the Customer connects are governed by their own terms and settings.
  • Usage data and research. Year41 may collect and analyze usage data and aggregated, de-identified information about how the Service is used, including, but not limited to, which features, settings, connected apps and workflows are used, types of business, plan choices and levels of activity. Year41 may use this information for research, product development and benchmarking, and may publish general findings, such as which features businesses prefer. This information is combined across customers, does not identify the Customer or any individual, and never includes the content of Customer Data or the Customer's confidential business information.
  • Export and deletion. The Customer may request export or deletion of its Customer Data at any time. Each Venture is handled separately: closing one Venture does not affect the Customer's other Ventures. After a Venture or account closes, the Customer has 30 days to request an export, after which Year41 deletes its Customer Data within a further 30 days. Deleted data is removed from backups as they cycle out, within 30 days after that. Records Year41 must keep by law or for billing are retained as required.
  • Information the Service is not designed for. Unless Year41 agrees in writing, the Customer will not put into the Service government identification numbers, full payment card numbers, bank account passwords, protected health information subject to HIPAA, or personal information about children under 13. Year41 does not sign business associate agreements, and requiring approval for outgoing messages does not make the Service suitable for regulated information.
  • Privacy Policy. The Year41 Privacy Policy describes in more detail how personal information is collected, used and protected.

11. Support Access

Year41 personnel will not view the Customer's account or Customer Data without the Customer's permission. The Customer may approve a support visit in the application, which allows an authorized Year41 team member to view the account for that session. Access is limited to the issue being resolved, ends when the issue is resolved or the Customer ends it, and is logged. The only exceptions are where access is necessary to protect the security of the Service or its users, or where required by law, such as by court order. An owner's approval of a support visit does not by itself allow Year41 to read an Authorized User's connected Google data, such as their email; Year41 views that only with that person's specific agreement.

Without a support visit, Year41 can see only the information needed to run, bill and support the Service, including, but not limited to, each Venture's name, its owner's email address, its Plan and billing status, its number of Authorized Users, its AI use and the cost of that use, counts of messages, emails sent and workflow runs (including failures), sign-in activity, and any feedback the Customer sends. This does not include the content of Customer Data, such as contacts, emails, files or records.

12. Third-Party Services, Connected Apps And AI Apps

  • Optional. The Service can connect to Third-Party Services, including, but not limited to, Google, Shopify, LinkedIn, Apollo, Plaid, payment providers, phone and texting providers (such as Telnyx or Twilio) and AI applications (such as Claude or ChatGPT). Connecting any of them is optional and at the Customer's discretion, and each can be disconnected at any time.
  • Their terms apply. Use of a Third-Party Service is governed by that provider's own terms and privacy policy. The Customer is responsible for complying with them, including any rules on messaging, calling, outreach and automation.
  • Their fees. Some Third-Party Services charge the Customer directly, including, but not limited to, for phone numbers, texts, calls, contact credits or an AI subscription. Those charges are between the Customer and that provider and are not part of the Customer's Plan.
  • Information shared. When the Customer connects a Third-Party Service, information the Customer chooses to send, or that the connection requires, is shared with that provider and handled under its policies. Year41 is not responsible for how a Third-Party Service stores, uses, shares or protects information.
  • AI applications. If an Authorized User connects the Service to an AI application, that application acts on the Authorized User's behalf, with that Authorized User's permissions, in the Venture they approved. Anything it sends or does follows the Venture's approval settings, including any automatic sending the Customer has turned on. The Authorized User and the Customer are responsible for the instructions given and for reviewing the results.
  • No responsibility. Year41 does not control Third-Party Services and is not responsible for their availability, accuracy, security, changes, outages, fees or actions, or for any loss they cause. If a Third-Party Service changes or stops working with the Service, Year41 may limit or remove that connection.

13. Use Of AI

  • Review required. The Service uses AI, which can produce results that are inaccurate, incomplete or out of date. The Customer should review drafts, research, contact details, financial categories and anything important before relying on it.
  • Spending. Apart from the charges the Customer authorizes under these Terms (its subscription, additional seats and any top-ups it buys) and fees Third-Party Services charge the Customer directly, the Service never spends the Customer's money, for example on advertising or purchases, without the Customer's approval.
  • No guaranteed results. Year41 does not guarantee any particular outcome, such as sales, replies, bookings or press coverage.
  • Not professional advice. Nothing the Service produces is legal, financial, tax, accounting or medical advice.

14. Automation

Year41 recommends keeping messages and posts on approval so they are reviewed before they are sent. If the Customer enables automatic sending or other automation, the Customer accepts the risks that come with it, including errors, messages sent to the wrong recipient, or content that does not reflect the business. The Customer is responsible for anything sent or done under the settings it chooses and may return to approval at any time.

Automatic sending and other standing permissions can be turned on only by the Venture's owner or an administrator with that permission. Each setting stays in effect until it is changed, and the owner or an administrator can turn it off at any time in the application.

15. Acceptable Use

The Customer and its Authorized Users will not use the Service to:

  • send spam or messages that violate email, marketing, privacy or anti-harassment laws;
  • contact people in ways that violate the rules of the platform involved, such as LinkedIn or Instagram;
  • impersonate any person or misrepresent their identity;
  • upload unlawful or harmful content, or content they do not have the right to use;
  • attempt to breach, overload or circumvent the security or limits of the Service, or resell the Service without Year41's written permission.

Customers in regulated fields, such as healthcare, finance, legal or insurance, are responsible for meeting the rules of their field. For regulated businesses, outgoing messages always wait for approval.

16. Intellectual Property And Feedback

The Service, including its software, design, branding and any updates, is owned by Year41 and its affiliates. The Customer may use the Service while its subscription is active.

As between the parties, the Customer owns the drafts, research and other output the Service generates for it, subject to applicable law and the rights of others, and Year41 makes no claim to that output. Similar output may be generated for other customers.

Year41 may use any suggestions or feedback to improve the Service without obligation to the Customer. Year41 shares feedback publicly, for example as a quote on its website or in its marketing, only with permission: the Authorized User who sent it checked "Share my feedback," or the Customer agreed in writing. Year41 uses the Customer's name or logo only with the Customer's permission. Whether or not sharing is allowed, Year41 may read and use feedback to review and improve the Service.

17. Cancellation, Suspension And Termination

The Customer may cancel at any time as described in Section 7. Year41 may suspend or terminate an account that breaches these Terms, poses a risk to others or remains unpaid. When Year41 suspends an account, it will email the account owner at the address used to sign up and explain the reason where it is able to. No refund is due when the Customer cancels, or when Year41 suspends or terminates an account for a breach of these Terms or non-payment. If Year41 discontinues the Service entirely, it will give at least 30 days' notice, no further charges will be made after that notice is given, and the Customer may use the Service, including any purchased AI credits, until it ends.

18. Disclaimers, Security And Unauthorized Access

Year41 works to keep the Service available and secure, but does not guarantee that it will always be available or free of errors, as it relies on outside providers and connected services. To the extent permitted by law, the Service is provided "as is" and "as available."

  • Security measures. Year41 uses reasonable administrative, technical and physical safeguards designed to protect Customer Data, including encryption in transit and at rest, access controls, and two-step sign-in for administrative functions. Year41 relies on hosting and database providers that maintain independent security certifications. While no online service can promise perfect security, Year41 continually monitors and improves its protections.
  • Unauthorized access by third parties. Year41 is not responsible for any loss or damage resulting from hacking, malware, ransomware, phishing, denial-of-service attacks or any other unauthorized access to or use of the Service, Customer Data or the Customer's accounts by third parties.
  • The Customer's security responsibilities. The Customer is responsible for the security of its own devices, networks, email accounts and connected Third-Party Services, and for its Authorized Users' credentials, including using strong passwords, enabling two-step sign-in and promptly removing anyone who should no longer have access. Unauthorized access that results from a compromised password, device, email account or Third-Party Service of the Customer or its Authorized Users is the Customer's responsibility.
  • Reporting and notice. The Customer will notify Year41 promptly at here@year41.com if it suspects unauthorized access to its account. If Year41 confirms a security incident affecting Customer Data, Year41 will notify the Customer without undue delay and as required by law, and will take reasonable steps to contain it.

19. Limitation Of Liability

To the extent permitted by law: (a) neither party is liable to the other for indirect, incidental, special or consequential losses, including lost profits, revenue or data; (b) Year41 is not liable for any loss caused by a Third-Party Service the Customer connects or uses, including a connected app or AI application; (c) Year41 is not liable for any loss caused by hacking or other unauthorized access by third parties, as described in Section 18; and (d) Year41's total liability for any claim related to the Service is limited to the fees the Customer paid Year41 in the 3 months before the claim arose. These limits apply to the fullest extent permitted by law.

20. Indemnification

The Customer will indemnify Year41 for its reasonable costs of any third-party claim arising from content sent through the Customer's account, from the Customer's or its Authorized Users' breach of these Terms or of applicable law, or from the Customer's employment, payroll and wage practices.

Year41 will notify the Customer of any claim covered by this Section. Year41 may control the defense and choose its counsel, at the Customer's expense, and the Customer will cooperate as Year41 reasonably requests. The Customer will not settle any claim involving Year41 without Year41's written consent.

21. Changes To These Terms

Year41 may update these Terms as the Service changes. Year41 will notify the Customer of material changes by email or in the application at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

22. Dispute Resolution

The parties will first attempt in good faith to resolve any dispute by written notice and discussion for 30 days. If the dispute is not resolved, either party may bring it in the New Jersey state courts for Monmouth County, including small claims court where eligible, or, where it has jurisdiction, the United States District Court for the District of New Jersey.

23. General

  • Governing law. These Terms are governed by the laws of the State of New Jersey.
  • Severability. If any provision of these Terms is unenforceable, the remaining provisions remain in effect.
  • Entire agreement and order of precedence. These Terms, any Plan or beta terms the Customer accepts, any written special pricing and the Year41 Privacy Policy are the entire agreement between the parties regarding the Service. If they conflict, written special pricing controls on price, the Founding Beta Agreement controls during the Beta Period, the Privacy Policy controls on how personal information is handled, and otherwise these Terms control.
  • Assignment. The Customer may not assign these Terms without Year41's written consent. Year41 may assign these Terms to an affiliate or successor, including a company formed to operate Year41, or in connection with a merger, acquisition or sale of its business.
  • Electronic communications. The Customer agrees to receive all agreements, notices, disclosures, invoices, receipts and other communications from Year41 electronically, by email to the account owner's address or in the application, and agrees that these satisfy any legal requirement that they be in writing. Year41 does not send paper copies. The Customer is responsible for keeping its email address current; a notice is considered received when it is sent to the email address on file or posted in the application.
  • Notices. Year41 may send notices by email to the account owner or in the application. The Customer may send notices to here@year41.com or the contact address below.

24. Contact

Kelly Anderson LLC
200 Village Center Dr., PO Box 6273
Freehold, NJ 07728
here@year41.com